Account Management There are two ways to manage your account: online or by submitting a request. Online Easily manage your account online. Update billing/payment info, cancel/pause, upgrade/downgrade, and view invoices anytime by logging in with your email. Manage Now Submit a request Please submit your request and we will make the necessary changes for you within 48 hours. Please enable JavaScript in your browser to complete this form.Student Name *FirstLastEmail *This email should be the same as the registration and billing.Phone *How can we help? *Choose one optionCancel my planPause my planPlan ChangeWhen to restart your plan? *Choose your new plan *Choose one optionStudent Program (Once a week) ($55/mon)Twice a week ($80/mon)Are you requesting a refund? *YesNoAs per our Terms and Conditions (#9), we do not offer refunds. You have enrolled in a monthly subscription, and to stop the monthly payments, you must cancel your subscription with a 30-day notice or before your renewal date. If you think your situation is eligible for a refund, please explain it below, and we will review it. MessageHuman Verification * = MessageSubmit